Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing " Headless 360 " — a sweeping initiative that exposes every capability in its platform as an API, MCP tool, or CLI command so AI agents can operate the entire system without ever opening a browser. The announcement, made at the company's annual TDX developer conference in San Francisco, ships more than 100 new tools and skills immediately available to developers. It